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USER MANUAL
Welcome to the Work Time Observer user manual. We hope it will be of help to you.
Get and unpack WTO
Request Work Time Observer
To obtain WTO it is necessary that you contact the responsible department so that they provide you with an installer and a key.
If the person in charge does not indicate otherwise, you will receive a standard email similar to the following:
Extract the ZIP
Once the zip is downloaded, extract the file:
Installation steps.
Once you have downloaded Work Time Observer, you can start the installation process. For this you have to follow the following steps.
Run the installer
Run the .exe file by double clicking on it
IMPORTANT:
You must install the program in the Windows user account with which you are going to work, since it only monitors the user account with which it has been installed.
Choose a language
Once we double click on the installer, it will give us the option to choose a language.
We select the one we want and press “Accept”.
Program update
If this is your first time installing the program, you can skip this step and go directly to 2.4.
If, on the other hand, you are updating, you will get a screen indicating that you must first close the application.
At this point, you have two options:
End application automatically.
If your company has the option to close the application enabled, an eye icon will appear in the notification area of your taskbar.
ATTENTION: Sometimes you can find it by clicking on «Show hidden icons.
If you do not find this icon, go to the next step.
If you find it, right click on the eye and check if you have the «End Application» option.
Manually terminate application.
If you don’t have the option to end the app, you’ll need to end it manually.
This is due to the fact that the essence of the program is to work under any circumstance, which makes its uninstallation a bit more complex than that of conventional programs.
To end the application, from the search bar on the taskbar, type «Task Manager».
Or right-click on the taskbar and select «Task Manager».
A program will open that looks like the following.
Then click on «More details».
We look under “Background processes” for the process “Java(™) Platform SE binary”. (Make sure you have the application icon).
Once we have found it, click on «Finish Task» and we will be ready to update the application.
Finish the installation
Once the language has been chosen, click on “Next” on the next two screens.
The option «Create a shortcut on the desktop» can be discarded, since it will not be necessary for its use.
Finally, click on “Install”.
When the installation has been completed successfully, click on “Finish”.
Validate API Key
If this is your first time using WTO, you will need to enter your username and password provided by the responsible department.
If everything went well, you will see a message confirming that the app is now up and running.
Otherwise, you will get an error message, which you must provide to your person in charge so that he can manage it as he deems appropriate.
Some examples of errors are as follows:
